Features

Everything Your Winston-Salem Business Needs in a Phone System

Enterprise-grade features without the enterprise price tag. All included with every plan.

Crystal-Clear HD Calls

Superior voice quality over your existing internet connection. No more static, dropped calls, or "can you hear me now?"

Business Desk Phones

Professional-grade IP desk phones included with your service. HD displays, Bluetooth, and expansion modules available.

Auto-Attendant

Professional greeting that routes callers to the right department. "Press 1 for sales, 2 for support..." -- fully customizable.

Voicemail-to-Email

Every voicemail delivered straight to your inbox as an audio file. Listen on your phone, computer, or tablet -- anywhere.

Mobile App

Take your business line anywhere. Make and receive calls from your smartphone using your business number. Perfect for remote work.

Conference Calling

Built-in conference bridges for team meetings and client calls. No extra fees or third-party apps required.

Call Recording

Record calls for training, compliance, or quality assurance. Recordings stored securely and accessible anytime.

No Contracts

Month-to-month service. No long-term commitments, no early termination fees. Stay because you want to, not because you have to.

24/7 AI Receptionist

Optional AI voice agent that answers calls after hours, books appointments, and handles FAQs -- in English and Spanish.

Why Bunn Communications

A Local Partner for Winston-Salem Businesses

When you call Bunn Communications, a real person answers -- someone who knows your system, your business, and your name. No ticket queues, no overseas support, no runaround.

Located just a short drive east of Winston-Salem, we provide on-site support to businesses throughout the Research Triangle. From startups near American Tobacco Campus to medical offices along Erwin Road, we keep Winston-Salem connected.

Family-owned since 1985 -- four decades of trust
On-site service in Winston-Salem -- local technicians, same-day support
One point of contact -- no bouncing between departments
No contracts, no hidden fees -- transparent pricing always

40+

Years in Business

Locally Owned

24/7

Live Support

Installation Fee

Pricing

Simple, Transparent Pricing

No hidden fees. No surprises. Everything your business needs in one predictable monthly bill.

Business VoIP Phone System

Custom Pricing

tailored to your business

Unlimited local & long distance
Professional desk phones included
Auto-attendant
Voicemail-to-email
Mobile app
Conference calling
Free number porting
Free installation

Get a Free Quote

Custom pricing available for 20+ users. AI Receptionist add-on available.

FAQ

VoIP Phone System Questions

Common questions about switching to VoIP in Winston-Salem. Don't see yours? Call us at 919-773-6114.

VoIP (Voice over Internet Protocol) transmits your phone calls over your existing internet connection instead of traditional copper phone lines. The result is better call quality, more features, and significantly lower costs. Your desk phone looks and works just like a regular phone -- you pick it up, dial, and talk. The only difference is it plugs into your network instead of a phone jack.

Absolutely. Our technicians regularly service Winston-Salem businesses from downtown near the Winston-Salem Performing Arts Center to offices along the 147 corridor and Research Triangle Park. We handle the full setup -- pre-configured phones, auto-attendant programming, voicemail, and testing -- typically completed in a single visit.

Yes, absolutely. We handle the entire number porting process for you at no extra charge. Whether you have a 919 or 984 area code, the transition takes 5-10 business days depending on your current carrier, and it is seamless -- zero downtime.

Each VoIP call uses about 100 Kbps of bandwidth. For a typical small business with 5-10 phones, a standard business internet connection (25+ Mbps) is more than enough. We will assess your current internet setup during our free consultation and let you know if any upgrades are recommended. Most Winston-Salem businesses already have sufficient bandwidth.

Our system includes automatic failover. If your internet drops, calls are automatically forwarded to your mobile phone or another number you designate. Voicemails continue to be captured and delivered to your email. You can also use the mobile app on your smartphone's cellular data to keep making and receiving calls on your business number.

Most installations are completed within one week of signing up. We pre-configure your phones, auto-attendant, and voicemail settings before arriving on-site. The actual on-site installation typically takes just a few hours. We handle everything -- you just start making calls.

VoIP Phone Systems for Winston-Salem's Healthcare and Innovation Hub

Winston-Salem's identity as a healthcare powerhouse -- with Wake Forest Baptist Medical Center, Novant Health, and the Wake Forest Institute for Regenerative Medicine driving the local economy -- means that medical practices, research organizations, and healthcare support companies dominate the business landscape along Medical Center Boulevard and Cloverdale Avenue. These organizations need phone systems with HIPAA-compliant call recording, secure voicemail, and reliable multi-location connectivity. Our VoIP platform delivers all of this with the encryption and access controls that healthcare regulators require, and our local team understands the specific compliance challenges that Winston-Salem medical businesses face daily.

A regional home health agency headquartered in the Innovation Quarter switched from their legacy phone system to our VoIP platform and connected their downtown office with satellite locations in Kernersville and Clemmons. Care coordinators now reach patients, families, and field nurses through a single system with four-digit dialing between offices, and the mobile app lets nurses in the field receive calls under the agency's main number rather than giving out personal cell numbers. The agency's director estimated they save $2,200 per month compared to their previous multi-line phone contracts.

Winston-Salem's Innovation Quarter -- built on the site of the former R.J. Reynolds Tobacco campus -- has become a thriving hub for startups, research labs, and creative businesses that are driving the city's economic transformation. These companies need modern communications that match their innovative culture, not outdated phone systems inherited from a previous tenant. Our VoIP platform integrates with the collaboration tools these businesses already use, and with no contracts and month-to-month billing, Innovation Quarter tenants can scale their phone system as fast as they scale their team.

VoIP Phone Systems for Winston-Salem Businesses